We are Dentists of Mill Creek

Google Reviewer

Every time I visit, it's like catching up with friends. They always check my insurance to avoid surprises and ensure great care.

Google Reviewer

Dear Sr. Management of Dentists of Mill Creek, My husband Kevin E. doesn't have a google account but he wanted me pass this to your dental company. My name is Kevin E., my previous dental care office was with Hues Dental Group, located in Everett. I am writing to you because I had an emergency situation with one of my wisdom teeth. The tooth was loose and I was in severe pain. On a scale 1-10 the pain was a 9/10 level, making it so difficult to think. Hues Dental was not able to help nor did they have any compassion or empathy of my situation. I was treated like a number by them, telling me I had to wait till next week, and unresponsive to call me back. This was on a Thursday. There is no way I would have been able wait that long to have this dental issue taken care. I decided I would drive around and find a dental care provider that deserved my business and a place that showed empathy and genuinely cared for its customers by doing the right thing. I ended up going 4 dental care providers and each could care less. I was very disappointed. But then I found Dentists of Mill Creek. Wow, I was greeted professionally by Blair and Elizabeth, they understood my pain and situation. They went and talked to Dr. Koh and came to report that she would see me. It was a WOW kind of moment; I felt that I was going to have some relief finally. I filled out paperwork and provided all required details to the receptionist, they made my experience fun and easy. Thank you, I needed that. I then sat in a chair waiting for Dr. Koh to see me, didn't even have to wait 5 minutes, when Ms. Sam, Dr. Koh's dental assistant came out, called my name and took me to the room and took the required X-rays. Sam told Dr. Koh would talk to me soon. Two minutes later Dr. Koh came in and told me what was going on with my tooth. I told her about my pain and she prescribed meds to start the treatment, I then got an appointment for early on Friday. I would like to thank the staff for their professionalism and providing the adequate support , in particular Dr. Koh for her making time for my individual crisis and for being a life saver. I can report that my tooth ache has been resolved, and my customer experience was excellent end to end. Dr. Koh was a true professional as were the entire staff. I can report I will no longer be going to Hues Dental and your organization has now gained a new customer in me. My next visit will be next week. Please let your entire team know how much I appreciate them. This a very unique experience with great results. Thank you sincerely, Kevin E.

Google Reviewer

Excellent!